At GardenVilla, we value and respect your privacy. Your trust is important to us, and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and when we may share it. It applies to all products, services, and features provided by GardenVilla.

By using our website, tools, or services, you agree to the terms described in this Privacy Policy as well as our Terms of Use. Please take a moment to read them carefully before engaging with our platform or making any transactions.

1. Information We Collect

We collect only the information necessary to provide our services effectively. This includes:

• Contact and account information you provide when registering or making a purchase.
• Transactional details for order processing and billing.
• Technical information such as browser type, language preference, and visit timestamps to help improve our website.

We do not store credit card details on our servers. Payments are processed through trusted, secure payment gateways that encrypt and manage your sensitive data independently of our website.

2. How We Use Your Data

Your information is used to:

• Deliver and improve our products and services.
• Process transactions and verify your identity.
• Communicate with you about updates, support, or promotional offers (where permitted).
• Conduct research and analytics to enhance user experience.

3. Information Sharing

GardenVilla does not sell or rent your personal data to third parties. We may share your information only in these limited situations:

• Service providers – with trusted partners (e.g., payment processors) who help us operate our services. They may access your data solely to perform their work and are not allowed to use it for other purposes.
• Legal obligations – when required by law, court orders, or to protect our rights, safety, or property.
• Fraud prevention & security – to investigate or prevent illegal activities, security threats, or misuse of our services.

Any information you voluntarily share publicly (e.g., in comments, reviews, or forum posts) can be seen, collected, or used by others. Please be cautious about posting personal details in public areas.

4. Cookies & Tracking

Our website uses cookies—small data files stored on your device—to improve your browsing experience. Cookies help you stay logged in, personalize your experience, and allow us to analyse site usage patterns.

You can disable cookies in your browser settings, but some features of the site may not function properly without them.

5. Data Security

We implement industry-standard security measures, including encryption, to protect your information from unauthorized access, alteration, or disclosure. While no method of transmission over the Internet is 100% secure, we continuously review and update our practices to keep your data safe.

6. Your Rights & Choices

You have the right to:

• Request access to or correction of your personal information.
• Withdraw consent for marketing communications at any time.
• Request deletion of your data, subject to legal or regulatory requirements.

To exercise these rights, please contact us through our support channels.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised version will be posted on this page with an updated "last modified" date. Your continued use of GardenVilla’s services means you accept these changes.